With effect from the 6th February 2017, until further notice, our practice list is Restricted for new patients.
This has come about as a result of a combination of factors including an increased list size and increased workload. We have come to the decision to restrict our practice list in order to provide safe, quality and accessible care to our existing patients.
Currently, five out of twelve General Practices across Midlothian have restricted their practice list due to shortage of doctors and rising demand.
We will be operating on a “restricted, but open” basis; this means that for the time being we will only register certain categories of patients as follows:
- New babies of existing patients
- Immediate family members of existing patients who become resident within the registered patients address (we are not able to accept family members that are already registered at another practice within our boundary.)
- Temporary resident
- Assignments/ allocations If you fail to find a practice where you can register, you will be required to call practitioner services on the number below where they will allocate you to a practice by letter. This is to ensure a fair allocation of new patients across all practices in the area.Please bring the letter from the Health Board with you when you attend your allocated practice for the registration forms
NHS Lothian has requested that patients should to seek registration with a practice that covers their address. This may mean approaching more than one practice, including practices declaring a restricted list. Whilst NHS Lothian would like all patients to be able to register with their nearest practice this may not be possible or may take some time until the list turnover allows them to register.
NHS Inform helpline 0800 22 44 88 or Service Directory https://www.nhsinform.scot/ can be used to search for local practices. (Patients should select GP practices from the drop down list in the purple box on the right hand side and enter their postcode to find the practices near to them).
If you fail to find a practice where you can register, you will be required to call practitioner services on the number below where they will allocate you to a practice by letter. This is to ensure a fair allocation of new patients across all practices in the area.
Please bring the letter from the Health Board with you when you attend your allocated practice for the registration forms.
Patient telephone number to be allocated a practice – 0345 300 1024 – option 4
No patient moving in to the area will be left without a GP
How to Register with the practice
If you fall in to one of the categories above you will be asked to complete a registration form. It is also helpful if you can provide your Health Board medical card. In addition to a completed registration form, you will be asked to provide 2 separate forms of identification, one of which must provide proof of address.
All newly registered patients will be invited to attend the practice for a new patient check-up/assessment which will usually be conducted by our nursing staff.
It is preferable if you register with the practice as soon as you move to the area rather than waiting until you are ill. This means that we can try and get your medical records before you actually attend the surgery.
You may wish to see a particular doctor and if so, the reception staff will try to give an appointment with your chosen doctor, however please bear in mind that due to workloads and annual leave this may not be possible.
Please note that new patient registrations will not be processed between 8.30am - 10.30am, and all day Monday.