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Latest News

Face Masks

We ask that if you are attending the practice for an appointment that you please wear a face covering. Thank you

Face Mask Exemption: Not Everyone Can Wear One

The use of face coverings is now mandatory in Scotland in shops and on public transport. 

It is important to recognise that not everyone can wear a face covering.

People are exempt if:

  • They have a disability or health condition that means they cannot put a covering on
  • A covering will cause them severe distress or anxiety
  • They need to communicate with someone who relies on lip reading
  • They have a reasonable need to eat, drink or take medicine

There is no requirement to obtain evidence in the form of a letter from a doctor or government that you are exempt. If you have a condition which means you cannot wear a face covering you need only advise if asked that you cannot wear a face covering because you are exempt for one of the reasons listed above.

Disabled people should never face intimidation for not wearing a covering.

You do not need to prove to anyone that you are exempt, but if it would make you feel more confident in public, please download or print out one of the cards from the link below to explain that you are exempt.

https://accessibletravel.scot/face-mask-exemption-not-everyone-can-wear-one/

or for further information, please visit:

 

https://www.gov.scot/publications/coronavirus-covid-19-phase-2-staying-safe-and-protecting-others/pages/face-coverings/

Minor Injury Assessment

NHS Lothian are now offering a Minor Injury Assessment by video call in your own home. Please see link below for details.

Minor Injury Assessment

Anticipatory Care Planning

 

GP practices will be phoning some patients to discuss aspects of anticipatory care planning.   The following video explains what anticipatory care planning is, and why it is important.     

 

http://www.healthcareimprovementscotland.org/our_work/coronavirus_covid-19/care_planning_conversations.aspx

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Prescription Requests: If you have access to the internet, please request prescriptions online. This is to protect patients and staff and reduce the spread of infection.

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From Monday 23 March onwards, people who are unwell and worried about COVID-19 are to consult NHS inform and phone NHS 24 111 as the first point of contact, not their GP.

 

As always – if you have a critical medical emergency, phone 999.

 

If it’s not an emergency;

 if you have mild symptoms or are looking for information

 

Please visit www.nhsinform.scot/coronavirus. If you can’t find the answer please call the special helpline on 0800 028 2816

 

 If you have COVID-19 symptoms:

 

  • If you need more advice than is available online at NHS Inform, call NHS 24 on 111.
  • For all other health matters:

 

Call your GP. You should only call NHS 24 if your GP is closed and you cannot wait until they reopen.

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Below is a link patients can use to download an isolation note for 7/14 day isolation:

 

https://111.nhs.uk/isolation-note/

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Patient Participation Group

The group are looking for new members. If you would be interested in joining please complete the following form and a member of the group will be in touch. Thank you.

Complete the Patient Group Sign-up Form Online

 

Violence and Aggression code

Newbyres medical group will not tolerate violent or aggressive behaviour towards its staff

The Practice considers the following behaviour unacceptable -




    • Use of threatening/abusive/obscene language


    • Offensive remarks of a racial, sexual or personally derogatory nature


    • Threatening or aggressive gestures and or actions


    • Excessive noise which is obtrusive to others in the vicinity


    • Damage to property


    • Theft


    • Spitting


    • Inappropriate behaviour involving alcohol or substance misuse



Any person acting in an unacceptable manner will be asked by a member of staff to stop, if they do not comply with this request they will be reported to the partners. If they continue to behave in an unacceptable manner they will be removed from the practice list

 

 

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