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Latest News

Prescription Requests: If you have access to the internet, please request prescriptions online. This is to protect patients and staff and reduce the spread of infection.

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From Monday 23 March onwards, people who are unwell and worried about COVID-19 are to consult NHS inform and phone NHS 24 111 as the first point of contact, not their GP.

 

As always – if you have a critical medical emergency, phone 999.

 

If it’s not an emergency;

 if you have mild symptoms or are looking for information

 

Please visit www.nhsinform.scot/coronavirus. If you can’t find the answer please call the special helpline on 0800 028 2816

 

 If you have COVID-19 symptoms:

 

  • If you need more advice than is available online at NHS Inform, call NHS 24 on 111.
  • For all other health matters:

 

Call your GP. You should only call NHS 24 if your GP is closed and you cannot wait until they reopen.

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Below is a link patients can use to download an isolation note for 7/14 day isolation:

 

https://111.nhs.uk/isolation-note/

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Patient Participation Group

The group are looking for new members. If you would be interested in joining please complete the following form and a member of the group will be in touch. Thank you.

Complete the Patient Group Sign-up Form Online

Chest Heart & Stroke Scotland have asked we share the below link - A survey they have developed to gather the views of people living with lung conditions on the most relevant sections of the action plan – self-management, pulmonary rehab, mental health, supporter for carers, and use of tech.

 

They intend to submit the responses to the Scottish Government, as well as using them to inform their organisational response to the consultation.

 

https://campaigns.chss.org.uk/have-your-say-scotlands-first-national-lung-health-plan

 

 

Violence and Aggression code

Newbyres medical group will not tolerate violent or aggressive behaviour towards its staff

The Practice considers the following behaviour unacceptable -




    • Use of threatening/abusive/obscene language


    • Offensive remarks of a racial, sexual or personally derogatory nature


    • Threatening or aggressive gestures and or actions


    • Excessive noise which is obtrusive to others in the vicinity


    • Damage to property


    • Theft


    • Spitting


    • Inappropriate behaviour involving alcohol or substance misuse



Any person acting in an unacceptable manner will be asked by a member of staff to stop, if they do not comply with this request they will be reported to the partners. If they continue to behave in an unacceptable manner they will be removed from the practice list

 

 

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