Prescriptions

Non-urgent advice: Ordering repeat prescriptions

You can re-order your prescriptions by:

  • Using the online order form
  • Posting the tear-off slip on your prescription in the blue box in the waiting room.
  • If you enclose a stamped self addressed envelope we will post your prescription to you.

Please allow at least 4 working days between requesting and collecting your prescription (excluding weekends and bank holidays).  Items that are not on your repeat list make take longer. 

Non-urgent advice: Collecting your prescription

You can usually collect your prescription from the pharmacy 4 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time by contacting us or completing the online form. 

Urgent advice: Urgent requests

We DO NOT accept urgent requests for medication online or over the phone.

Please pick up a form from reception and hand it back to reception. Your request will be considered by a GP, and if necessary, they will generate a prescription for collection. If not it will be ready within 4 working days. 

 

Non-urgent advice: Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Non-urgent advice: About Pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Find a Pharmacy (NHS Inform)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.