Prescriptions

Important: Prescriptions Announcement

Dear Patients,

We are excited to announce that our online prescription system will be undergoing some changes in the near future. As part of this transition, we will require all patients to complete a registration process to continue requesting online prescriptions.

The purpose of these changes is to enhance your patient experience and to further progress our digital platforms. We understand that this adjustment may take some getting used to and we truly appreciate your patience and support during this transition.

Should you need any assistance with the registration process or have any questions, we encourage you to reach out to our practice.

We anticipate implementing these changes from April onwards. We will communicate further details as we approach the transition date. 

Once again, thank you for your understanding and cooperation as we work towards improving and enhancing our services. 

To register in advance please complete the following form and we will post or e mail your registration details for the patient services web site. Please note that in certain instances, if we are unable to verify your identity, we may ask you to attend the practice in person with a proof of address. This is to ensure the highest level of security and privacy for all our patients.

New Online Prescription Service Information Page Launching April 2025

Thanks in Advance

Steven 

Practice Manager 

Ordering repeat prescriptions

You can re-order your prescriptions by:

  • Using the online order form
  • Posting the tear-off slip on your prescription in the blue box in the waiting room.
  • If you enclose a stamped self addressed envelope we will post your prescription to you.

Please allow at least 4 working days between requesting and collecting your prescription (excluding weekends and bank holidays).  Items that are not on your repeat list make take longer. 

Collecting your prescription

You can usually collect your prescription from the pharmacy 4 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time by contacting us or completing the online form. 

Urgent requests

We DO NOT accept urgent requests for medication online or over the phone.

Please pick up a form from reception and hand it back to reception. Your request will be considered by a GP, and if necessary, they will generate a prescription for collection. If not it will be ready within 4 working days. 

 

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

About Pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Find a Pharmacy (NHS Inform)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.