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Anticipatory Care Planning


GP practices will be phoning some patients to discuss aspects of anticipatory care planning.   The following video explains what anticipatory care planning is, and why it is important.


Prescription Requests: If you have access to the internet, please request prescriptions online. This is to protect patients and staff and reduce the spread of infection.


From Monday 23 March onwards, people who are unwell and worried about COVID-19 are to consult NHS inform and phone NHS 24 111 as the first point of contact, not their GP.


As always – if you have a critical medical emergency, phone 999.


If it’s not an emergency;

 if you have mild symptoms or are looking for information


Please visit If you can’t find the answer please call the special helpline on 0800 028 2816


 If you have COVID-19 symptoms:


  • If you need more advice than is available online at NHS Inform, call NHS 24 on 111.
  • For all other health matters:


Call your GP. You should only call NHS 24 if your GP is closed and you cannot wait until they reopen.


Below is a link patients can use to download an isolation note for 7/14 day isolation:



Click this link - Information on how to contact the surgery during the outbreak


Due to the on-going outbreak, we are putting measures in place to protect patients and staff as much as we can:


For the foreseeable future, no face to face appointments will be arranged without a phone call from the surgery first.


Doctor’s appointments – any pre booked Doctors appointments – the doctor will phone you instead, please do not attend the surgery. The doctor will decide if it is necessary for you to come to the surgery.


Nurse’s appointment/Phlebotomy Appointments/Physio Appointments – we are no longer taking bookings for routine appointments.


For any NURSE OR PHLEBOTOMY appointments already booked – the surgery will contact you prior to your appointment to check if it is suitable for you to attend surgery. Do not come to the surgery until you have been advised to attend by reception.





Please do not call the surgery for corona virus advice.  Use or free phone 08000282816

Those with mild symptoms do not need to call their GP or NHS24 (111)  If people are concerned about more serious symptoms or if their symptoms worsen, they should contact their GP in hours, or out of hours NHS24 on 111.

 If you have symptoms of cough, fever and shortness of breath please self isolate at home for 7 days and do not attend the surgery

More advice available at
Please be aware that advice is changing frequently due to emerging situation, so please check back regularly 



Commuter appointments - we offer a limited number of early morning & Saturday morning appointments on a monthly basis. Please telephone the surgery to enquire about the availability of these pre-bookable appointments.

If you have been discharged from hospital and would like to discuss any changes in medication, please make a routine telephone appointment with any of our GP's

The surgery will be closed on the following dates in 2020/2021: Monday 21st September 2020 (Public Holiday), Friday 25th December, Monday 28th December 2020 (Christmas), Friday 1st January 2021, Monday 4th January 2021 (New Year). For medical advice during this period of closure, please contact NHS 24 on the FREE NUMBER 111 .  In the event of a life threatening emergency, please call 999. 

(Site updated 01/06/2020)
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