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*The NHS in Midlothian is under pressure and we need your help.*

It might feel as if the world has stopped due to Coronavirus (COVID-19) – but for us as GPs, it hasn’t.

We are still here for you if you need us.

To help keep everyone safe we are limiting the number of people coming to our surgeries.

If you can, try the self-help guides at NHS Inform to see if you can treat yourself before you call us.

The guides are free and have clinical advice on many conditions from Allergies through to Warts, as well as Coronavirus (COVID-19). They are written and approved by the clinical team at NHS24 – the same team that support you out of hours.

If you still need to contact us you will notice a few changes because of the current COVID-19 social distancing and infection control guidelines:

  • If you are ill with a temperature, new cough or loss of smell/taste, please DO NOT COME TO THE MEDICAL CENTRE. Follow the government advice about staying at home and phone 111 if you feel very unwell or breathless. 
  • Most appointments will be by PHONE or sometimes video. Please do not attend in person unless you have been specifically told to do so.
  • Most annual reviews are postponed.
  • If you need urgent medical advice, PHONE us and we will call you back. 
  • Home visits can still be arranged if clinically appropriate.
  • Prescriptions should be ordered online, and can be sent to a local pharmacy for you to collect.
  • Sick notes will be posted out.
  • PLEASE DO NOT COME TO THE MEDICAL CENTRE IN PERSON FOR QUERIES - ALWAYS PHONE FIRST.

Thank you for your cooperation.

Anticipatory Care Planning

 

GP practices will be phoning some patients to discuss aspects of anticipatory care planning.   The following video explains what anticipatory care planning is, and why it is important.     

 

http://www.healthcareimprovementscotland.org/our_work/coronavirus_covid-19/care_planning_conversations.aspx

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Prescription Requests: If you have access to the internet, please request prescriptions online. This is to protect patients and staff and reduce the spread of infection.

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From Monday 23 March onwards, people who are unwell and worried about COVID-19 are to consult NHS inform and phone NHS 24 111 as the first point of contact, not their GP.

 

As always – if you have a critical medical emergency, phone 999.

 

If it’s not an emergency;

 if you have mild symptoms or are looking for information

 

Please visit www.nhsinform.scot/coronavirus. If you can’t find the answer please call the special helpline on 0800 028 2816

 

 If you have COVID-19 symptoms:

 

  • If you need more advice than is available online at NHS Inform, call NHS 24 on 111.
  • For all other health matters:

 

Call your GP. You should only call NHS 24 if your GP is closed and you cannot wait until they reopen.

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Below is a link patients can use to download an isolation note for 7/14 day isolation:

 

https://111.nhs.uk/isolation-note/

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Commuter appointments - we offer a limited number of early morning & Saturday morning appointments on a monthly basis. Please telephone the surgery to enquire about the availability of these pre-bookable appointments.

If you have been discharged from hospital and would like to discuss any changes in medication, please make a routine telephone appointment with any of our GP's

The surgery will be closed on the following dates in 2020/2021: Monday 21st September 2020 (Public Holiday), Friday 25th December, Monday 28th December 2020 (Christmas), Friday 1st January 2021, Monday 4th January 2021 (New Year). For medical advice during this period of closure, please contact NHS 24 on the FREE NUMBER 111 .  In the event of a life threatening emergency, please call 999. 

(Site updated 15/06/2020)
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