We are part of a wide team – both in the surgery and the wider community. To help you see the right person please choose from the options below. This guide from the NHS might help: Right Care Right Place
Immediate, life-threatening emergencies – call 999 or go to A&E
Can help with: Loss of consciousness, acute confused state, fits, chest pain, breathing difficulties, severe bleeding that can’t be stopped, severe allergic reactions, severe burns.
Self Help Guides – NHS Inform
The self help guides at NHS Inform are written and approved by the clinical team at NHS24.
Can help with: Upset stomach, grazed knee, common cold, sore throat, headache.
Advice & Medicine for common conditions – Pharmacist.
Pharmacists can advise you on a range of common conditions. You can just walk in. If medication is needed the pharmacist can recommend it and this will be free for those who are exempt from prescription charges. Many pharmacies are open late and at weekends and evenings.
Can help with: Cuts, sprains, aches and pains, colds and flu, headaches, rashes, cystitis, contraception, thrush, hay fever, head lice, athlete’s foot and teething.
Minor Injuries Assessment - Call NHS 24 on 111
Call MIA for a confidential assessment by video call with a qualified Nurse Practitioner. You will be sent a link to open at the time of your appointment which connects you to a member of the healthcare team. A Nurse Practitioner will assess your injury and provide advice and treatment within a matter of minutes. A lot of minor injuries can be treated from the comfort of your home or with the help of a local pharmacy. If they decide you need to go to a Minor Injuries Service you will be given an appointment time to save you waiting when you attend.
Can help with: Sprains, strains and broken limbs, minor bumps to head and face, bites, stings, minor burns.
Routine Appointments – Nurse
Practice nurses run clinics and provide general nursing services. They can assess the situation and organise initial tests and investigations before an appointment with a GP.
Can help with: blood pressure checks, cervical smears, dressings, family planning advice, immunisations, diabetes management, asthma and COPD care, heart care, support to stop smoking, health checks (for 40-70 year olds), removal of stitches and clips.
Specialist Support – GP or one of our in house team
As well as a team of GPs we can refer you to an Advanced Physiotherapy Practitioner, a Wellbeing Practitioner and a Primary Care Mental Health Nurse. Call the surgery to arrange an appointment.
Can help with: Specialist treatment for patients with complex or long standing medical appointments.