With effect from the 6th February 2017, until further notice, our practice list is Restricted for new patients.
This has come about as a result of a combination of factors including an increased list size and increased workload. We have come to the decision to restrict our practice list in order to provide safe, quality and accessable care to our existing patients.
Currently, five out of twelve General Practices across Midlothian have restricted their practice list due to shortage of doctors and rising demand.
We will be operating on a “restricted, but open” basis, this means that for the time being we will only register certain categories of patients as follows:
- New babies of existing patients.
- Immediate family members of existing patients who become resident within the registered patients address.
Therefore in order to register with a practice in your area, you will be required to call practitioner services on the number below where they will allocate you to a practice by letter. This is to ensure a fair allocation of new patients across all practices in the area.
Please bring the letter from the Health Board with you when you attend your allocated practice for the registration forms.
Patient telephone number to be allocated a practice – 0345 300 1024 – option 4
No patient moving in to the area will be left without a GP
How to Register with the practice
New patients are always welcome at the practice and you will be asked to complete a registration form.
It is also helpful if you can provide your Health Board medical card. In addition to a completed registration form, you will be asked to provide 2 separate forms of identification, one of which must provide proof of address.
All newly registered patients will be invited to attend the practice for a new patient check-up/assessment which will usually be conducted by our nursing staff.
It is preferable if you register with the practice as soon as you move to the area rather than waiting until you are ill. This means that we can try and get your medical records before you actually attend the surgery.
You may wish to see a particular doctor and if so, the reception staff will try to give an appointment with your chosen doctor, however please bear in mind that due to workloads and annual leave this may not be possible.
Please note that new patient registrations will not be processed between 8.30am - 10.30am, and all day Monday.